Receptionist / Front Desk Job in Gurugram
About this role
A reputed hospital in Gurugram is looking for a Receptionist / Front Desk executive to join its front office team. In this role, you will be the first point of contact for patients and visitors, assisting them with warmth, patience, and efficiency.
Your day-to-day responsibilities will include handling patient registration, scheduling doctor appointments, and managing queues to ensure smooth flow in the outpatient department. You will answer incoming phone queries, guide visitors to the right departments, and maintain accurate records in the hospital system. The role requires good coordination with doctors, nursing staff, and administrative teams to keep front desk services running without delays.
Requirements: - Any Graduate degree or equivalent qualification - Prior experience in front desk, billing, or patient registration in a healthcare setting is preferred - Strong communication skills in Hindi and English - Basic computer proficiency and experience with hospital information systems - Polite demeanor with strong patient handling and queue management abilities